Celeb Style Order
Products exclusively designed for celebrities are categorized under Celeb Style. Celeb style items are subject to Celeb Style terms and conditions.
Processing time for Celeb Style orders are based on availability of materials needed for completion. Laksyah will provide an estimated time of production for each Celeb Style item, usually 2 to 4 weeks.
The estimated time of production does not include the initial enquiry period.
Expedited service may be available upon request. If expedited service is needed a rush fee and express delivery charges may apply.
All Celeb Style order must have the Measurement Form submitted with the order.
Order and Cancellation Policy
We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our outfits are made-to- measure, whether you ordered a standard size or custom measurements, and the materials cannot be reused once the creation process has begun. The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation policy below for details.
Measurements, Fitting and Alterations
Delivery is made to the address specified by you at the time of placing the order. In case you need to change the address please do so within 4 days of placing the order. Celeb Style products shall not be held responsible for any delay in delivery resulting from incomplete or inaccurate information provided by the client or in case of no show at the address provided. The product will be shipped once payment has been made in full.
Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the outfit has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress.
If you are returning the outfit, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
If we shipped you a defective or damaged item, you are eligible for a full refund or exchange. When requesting your refund, please be ready to provide customer service photographs clearly showing the problem with the item and its courier number as soon as possible.
*Please also review our general terms and condition and policies prior to placing an order.