Terms and Conditions

 

Laksyah.com provide services to you subject to the following conditions. If you visit or shop at Laksyah.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future Laksyah.com service or visit or purchase from any business affiliated with Laksyah.com, whether or not included in the Laksyah.com website, you also will be subject to the guidelines and conditions applicable to such service or business.

 

Privacy

Please review our Privacy Policy, which also governs your visit to Laksyah.com, to understand our practices.

 

Electronic Communications

When you visit Laksyah.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Laksyah.com or its content suppliers. The compilation of all content on this site is the exclusive property of Laksyah.com. All software used on this site is the property of Laksyah.com or its software suppliers.

 

Trademarks

Your use of Laksyah.com and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights, including Laksyah.com Software and all HTML and other code contained in this site. Any violation of our trademarks will be liable for legal action.

 

Site Access

Laksyah.com grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Laksyah.com.

You may not use any proprietary information (including images, text, page layout, or form) of Laksyah.com and our affiliates without express written consent. You may not use any Meta tags or any other "hidden text" utilizing Laksyah.com’s name or trademarks without the express written consent of Laksyah.com. Any unauthorized use terminates the permission granted by Laksyah.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Laksyah.com so long as the link does not portray Laksyah.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Laksyah.com logo or other proprietary graphic or trademark as part of the link without express written permission.

 

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Laksyah.com reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

 

Reviews, comments, communications, and other content

Visitors may post reviews, comments, other content, send and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. www.laksyah.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

 

Sizing

The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you. If you are doubtful about the fit and size chart we provided, you can call and book an appointment at our pick up centre for trying them out.

 

Pricing

Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product. Laksyah offers free shipping all over India without any additional charges and for international orders shipping charges will be additional.

With respect to items sold on Laksyah.com, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping fees, if applicable, will not be refunded.

The prices displayed on this site are quoted in Indian currency, which you can view in your preferred currency as well. The actual amount to be paid is the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.

 

Colors

We have done our best to display the colors of the products as accurately as possible on our website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

 

Care Instruction

Majority of Laksyah.com products must only be dry-cleaned. All our products will carry a care instruction label for your reference.

 

Disputes

Any dispute relating in any way to your visit to Laksyah.com or to products you purchase through Laksyah.com shall be referred to the confidential arbitration in India, except that, to the extent you have in any manner violated or threatened to violate Laksyah.com's intellectual property rights, Laksyah.com on may seek injunctive or other appropriate relief in any court of Law in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. The venue of arbitration shall be within the jurisdiction of Ernakulum District.

Arbitration under this agreement shall be conducted under the act & rules then prevailing under the Indian Arbitration & Conciliation Act. The arbitrator's award shall be final and binding upon the parties and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this agreement shall be joined to an arbitration involving any other party subject to this agreement, whether through class arbitration proceedings or otherwise.

Site policies, modification, and severability, please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to Laksyah.com on. We reserve the right to make changes to our site, policies, and the Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

Celeb Style Order

Products exclusively designed for celebrities are categorized under Celeb Style. Celeb style items are subject to Celeb Style terms and conditions.

Processing time for Celeb Style orders are based on availability of materials needed for completion. Laksyah will provide an estimated time of production for each Celeb Style item, usually 2 to 4 weeks.

The estimated time of production does not include the initial enquiry period.

Expedited service may be available upon request. If expedited service is needed a rush fee and express delivery charges may apply.

All Celeb Style order must have the Measurement Form submitted with the order.

 

Quote

  • Our quote will be valid for 30 days from date of issue unless otherwise noted.
  • Our quote does not include delivery and handling charges.
  • We offer free delivery via courier services within India; any deliveries outside India will be additional. Charges of deliveries outside India are calculated as per the weight of the final product.
  • We will not be liable for any import tax incurred at your port of entry and/or by Customs where applicable. (Quotations do not include any of these costs.)

 

Order and Cancellation Policy

  • An enquiry becomes an order when the accurate measurement form and advance payment are received
  • Minor customization options can be changed within 12 hours of order placed. While fabrics and colors are unable to be changed after an order is placed.
  • Processing time for Celeb Style orders are based on availability of materials needed for completion.
  • Order number will be issued upon payment confirmation.
  • Goods will only be dispatched after all funds owing have been received and as such they remain Laksyah property until delivery of said goods.

We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our outfits are made-to- measure, whether you ordered a standard size or custom measurements, and the materials cannot be reused once the creation process has begun. The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation policy below for details.

  • Orders cancelled within 12 hours of payment confirmation will be eligible for a full refund of advance payment.
  • Orders cancelled more than 12 hours after payment confirmation* will be eligible for a partial refund consisting of the full shipping cost (If paid) and 50% of the advance payment.
  • Once your order has been prepared for dispatch or has been dispatched, consumer’s cancellation rights will end.

 

Measurements, Fitting and Alterations

  • Measurements are taken either in person from our Design house or Our measurement form can be downloaded from our website or We can send the measurement form via email upon request.
  • We strongly recommend having your measurements taken by a professional tailor or seamstress or having someone help you, measuring by yourself will cause inaccurate measurement results and subsequent disappointing issues.
  • If your size fluctuates or you want to modify the dress slightly, we always leave a few inches in the seams so that your local tailor can easily make alterations as needed.
  • We are not responsible for changes in body measurements from sudden weight loss or gain, illness etc. from the date you were measured to the final garment fitting.
  • We are also not responsible for outfits that does not fit properly but fits the specifications you ordered cannot be returned or exchanged.
  • Extra costs will be incurred for alterations caused by these and the alterations will have to be factored in with other orders at the time.

 

Delivery

Delivery is made to the address specified by you at the time of placing the order. In case you need to change the address please do so within 4 days of placing the order. Celeb Style products shall not be held responsible for any delay in delivery resulting from incomplete or inaccurate information provided by the client or in case of no show at the address provided. The product will be shipped once payment has been made in full. 

 

Shipping

  • We offer free delivery via courier services within India; any deliveries outside India will be additional. Charges of deliveries outside India are calculated as per the weight of the final product.
  • For customers outside India, international shipping charges as well as duties and taxes as applicable are payable by the customer. Handling or convenience charges may apply for International orders.
  • Product prices are inclusive of all local taxes. Any additional customs duties or taxes on international orders will be borne by the customer at the time of delivery.
  • We ship our products worldwide at the lowest possible shipping cost. UPS and Aramex are our International shipping partner and DTDC within India.

 

Return Policy

Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the outfit has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress.

If you are returning the outfit, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.

  • If we shipped you an item in the wrong colour, you are eligible for a full refund or exchange after customer service confirms you received the wrong colour. Perceived colour differences due to the display settings of your computer/mobile/tablet monitor are not grounds for a refund.
  • We are not responsible for changes in body measurements from sudden weight loss or gain, illness etc. from the date you were measured to the final garment fitting.
  • We are also not responsible for outfits that does not fit properly but fits the specifications you ordered cannot be returned or exchanged.
  • If our measurements substantially differ from what you submitted we will replace/ redo the garment with a new one absolutely free of charge. As these garments are custom made specially for you we do not provide any refund.

If we shipped you a defective or damaged item, you are eligible for a full refund or exchange. When requesting your refund, please be ready to provide customer service photographs clearly showing the problem with the item and its courier number as soon as possible.

 

Any product ordered, not offered in the Laksyah catalog or website is considered a Made to Measure item. Made to Measure items are subject to Made to Measure terms and conditions. Processing time for Made to Measure orders are based on availability of materials needed for completion. Laksyah will provide an estimated time of production for each custom item, usually 3 to 6 weeks. The estimated time of production does not include the design process. Expedited service may be available upon request. If expedited service is needed a rush fee and express delivery charges may apply.
All Made to Measure order must have the Measurement Form submitted with the order.

Quote

  • Our quote will be valid for 30 days from date of issue unless otherwise noted.
  • Quote will be estimated initially until goods are ready for dispatch. Then an accurate charge will be given on the final invoice.
  • Our quote does not include delivery charges.
  • We offer free delivery via courier services within India; any deliveries outside India will be additional. Charges of deliveries outside India are calculated as per the weight of the final product.
  • We will not be liable for any import tax incurred at your port of entry and/or by Customs where applicable. (Quotations do not include any of these costs.)


Order and Cancellation Policy


  • A quote becomes an order when the accurate measurement form is submitted, design details and specifications are approved, and design consultancy charges and 50% advance payment are received.
  • Design consultancy charges are non-refundable on all custom-made orders.
  • Minor customization options can be changed within 12 hours of order placed. While fabrics and colors are unable to be changed after an order is placed.
  • An estimated completion date will be agreed upon final design confirmation.
  • Processing time for Made to Measure orders are based on availability of materials needed for completion.
  • Order number will be issued upon final design confirmation and lead-time.
  • Goods will only be dispatched after all funds owing have been received and as such they remain Laksyah property until delivery of said goods.

We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our outfits are made-to- measure, whether you ordered a standard size or custom measurements, and the materials cannot be reused once the creation process has begun. The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation policy below for details.

  • Orders cancelled within 12 hours of payment confirmation will be eligible for a full refund of advance payment.
  • Design consultancy charges are non-refundable on all custom-made goods.
  • Orders cancelled more than 12 hours after payment confirmation* will be eligible for a partial refund consisting of the full shipping cost (If paid) and 50% of the advance payment.
  • Once your order has been prepared for dispatch or has been dispatched, consumer’s cancellation rights will end. ? Measurements, Fitting and Alterations
  • Measurements are taken either in person from our Design house or Our measurement form can be downloaded from our website or We can send the measurement form via email upon request.
  • We strongly recommend having your measurements taken by a professional tailor or seamstress or having someone help you, measuring by yourself will cause inaccurate measurement results and subsequent disappointing issues.
  • If your size fluctuates or you want to modify the dress slightly, we always leave a few inches in the seams so that your local tailor can easily make alterations as needed.
  • We are not responsible for changes in body measurements from sudden weight loss or gain, illness etc. from the date you were measured to the final garment fitting.
  • We are also not responsible for outfits that does not fit properly but fits the specifications you ordered cannot be returned or exchanged.
  • Extra costs will be incurred for alterations caused by these and the alterations will have to be factored in with other orders at the time.

Delivery


Delivery is made to the address specified by you at the time of placing the order. In case you need to change the address please do so within 4 days of placing the order. Made to order products shall not be held responsible for any delay in delivery resulting from incomplete or inaccurate information provided by the client or in case of no show at the address provided.
The product will be shipped once payment has been made in full. 

Shipping


  • We offer free delivery via courier services within India; any deliveries outside India will be additional. Charges of deliveries outside India are calculated as per the weight of the final product.
  • For customers outside India, international shipping charges as well as duties and taxes as applicable are payable by the customer. Handling or convenience charges may apply for International orders.
  • Product prices are inclusive of all local taxes. Any additional customs duties or taxes on international orders will be borne by the customer at the time of delivery.
  • We ship our products worldwide at the lowest possible shipping cost. UPS and Aramex are our International shipping partner and DTDC within India.


Return Policy
Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the outfit has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress.
If you are returning the outfit, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.


  • If we shipped you an item in the wrong colour, you are eligible for a full refund or exchange after customer service confirms you received the wrong colour. Perceived colour differences due to the display settings of your computer/mobile/tablet monitor are not grounds for a refund.
  • We are not responsible for changes in body measurements from sudden weight loss or gain, illness etc. from the date you were measured to the final garment fitting.
  • We are also not responsible for outfits that does not fit properly but fits the specifications you ordered cannot be returned or exchanged.
  • If our measurements substantially differ from what you submitted we will replace/ redo the garment with a new one absolutely free of charge. As these garments are custom made specially for you we do not provide any refund.
  • If we shipped you a defective or damaged item, you are eligible for a full refund or exchange. When requesting your refund, please be ready to provide customer service photographs clearly showing the problem with the item and its courier number as soon as possible.

 

Laksyah gift cards are redeemable for products on www.laksyah.com and/from Laksyah “The design house” in Kochi.
 

  • Gift cards can be purchased with a minimum value of Rs.1000 and have a maximum value limit of Rs.10000.
  • If your order total exceeds the amount on your gift card, you can pay the remainder with a credit or debit card, Bank Transfer, PayPal account or additional gift cards.
  • Any balance remaining will not be given as change, but may be applied to future purchases.
  • The balance of a gift card can be checked online or in-store.
  • Laksyah gift cards are not reloadable.
  • There is no tax or fees on Laksyah gift cards.
  • Laksyah gift cards do not expire or decrease in value if unused.
  • Laksyah gift cards cannot be exchanged for cash.
  • Laksyah gift cards can't be returned or cancelled after purchase.
  • If you return an order purchased with multiple gift cards, the total value will be refunded to the most recently purchased gift card.
  • If you return product purchased with multiple methods of payment, the refund is first applied to the credit or debit card or PayPal account, up to the original amount charged, and then to the gift card.
  • Laksyah gift cards cannot be replaced if lost or stolen.
  • Laksyah gift cards cannot be transferred to another account or person once the claim code has been redeemed.
  • Laksyah reserve the right to refuse, cancel or hold gift cards and orders, which we believe, have been tampered with, duplicated or otherwise affected by fraud.
  • Laksyah gift card cannot be used to purchase another Laksyah Gift Cards.

 

This document sets out the Terms and Conditions of Laksyah credit note provided by Laksyah.com. These Terms and Conditions are intended to protect you and Laksyah.com; and are applicable to the online credit receiver from the time of issue until the time of expiry. 

If you do not understand the below Terms and Conditions, or if you have any questions, please call our customer service Team on +91 914 220 2222.  

 

ISSUE

A customer service team member issues Laksyah credit notes when the return of a purchased product satisfies the requirements of the Returns and Exchanges Terms and Conditions of Laksyah.com.  

Laksyah credit note can be applied in the instance that a product is returned does not meet eligibility requirements for a refund and no exchange occurs or upon a customer’s request. 

Laksyah credit notes are not redeemable for cash, are non refundable and non-transferrable to a credit note.

Laksyah gift cards cannot be replaced if lost or stolen.

 

REDEMPTION

Amounts deposited to a Laksyah credit note are in Indian Rupees (INR) and can only be redeemed on www.laksyah.com.

The entire value of the issued credit note will be transferred to your ‘’My Credit”. You can then use the money in your account to purchase Laksyah products.

If upon redeeming your credit note there is a difference between the cost payable and the online credit value, Laksyah will require further payment for the difference.

When the online credit value is larger than that of the purchase amount, any remaining credit will remain available on your Laksyah Online account for use at a later date. The expiration date will not change.  

 

EXPIRY DATE

All Laksyah credit notes are valid for 12 months from the issue date and is noted on the provided receipt. It is the receiver’s responsibility to redeem their credit note within that time frame. Laksyah is unable to extend credit note beyond the expiry date.

 

SECURITY

The Receiver of the Laksyah credit note is responsible for the safety and use of their Laksyah Online account. Laksyah reserve the right to refuse, cancel or hold gift cards and orders, which we believe, have been tampered with, duplicated or otherwise affected by fraud.